In a business, who is typically responsible for controlling and directing organizational affairs?

The choice identifying the manager as the individual responsible for controlling and directing organizational affairs is correct because managers hold a central role in any business structure. Their responsibilities usually encompass planning, organizing, leading, and controlling resources to achieve the organization’s goals effectively. Managers are tasked with making decisions that set the direction of the team and ensure that day-to-day operations align with the strategic objectives of the company.

Through their leadership, managers establish policies, create procedures, and motivate employees, allowing the organization to function smoothly and to adapt to changes in the market or industry. Their oversight includes measuring performance and making adjustments as necessary, which reinforces their pivotal role in the organization’s success.

The other roles present in the options, such as employees, investors, and customers, do not typically involve the overall direction and control of organizational affairs. Employees generally execute tasks and responsibilities as directed by management. Investors, while important for providing capital and expecting returns, do not actively engage in daily operational decisions. Customers provide feedback and purchase goods or services but do not influence how the organization is managed or its internal operations.