Consumers have little ability to encourage businesses to act in a socially responsible manner.

The assertion in the question suggests that consumers are largely powerless in influencing businesses toward social responsibility. However, the correct answer indicates that this statement is false. In reality, consumers play a significant role in shaping corporate behavior through their purchasing decisions and brand loyalty.

When consumers prioritize ethical practices, sustainability, or social responsibility in their buying choices, businesses often feel compelled to respond. Companies that ignore consumer preferences may face backlash, lose market share, or suffer reputational damage. This dynamic creates a strong incentive for businesses to adopt socially responsible practices. Moreover, consumer advocacy groups and movements can amplify these preferences, further motivating businesses to align their practices with societal expectations.

Therefore, while businesses may have their own objectives and priorities, consumers possess the ability to influence these directions, demonstrating that they can indeed encourage businesses to act in a socially responsible manner.